Based on 789 reviews
I have been a loyal customer for many years. Shirley M. has always impressed me with great customer service! Kiwi Services has done a great job on my air ducts and carpets in the past, which is the reason I continue using this company. I really like the warranty they offer!!!
I have used Kiwi for many years. In my apartment and now at my home. I’m always happy with their carpet cleaning services and I love the warranty that allows me to call them back multiple times for a minimum fee!
Tracey Thornton Willis
I became a customer years ago after one of my neighbors told me about the company. We have since moved and I called on a few other companies with lower prices, but I am back as a Kiwi customer and do not plan to use any other company again. I can honestly say that you will be pleased. I do not like the way other companies soak the carpet pad which means soggy carpet for sometimes up to 24 hours. With Kiwi my carpet is dry in less than 2 hours. Also, I love the fresh citrus smell of the carpet and the convenience of being able to call them back to clean throughout the year by just paying the inexpensive trip charge and $4 per room fee. So all in all, I have tried numerous carpet cleaning companies throughout the metroplex, but Kiwi out ranks them all. Finally, the customer service is superb! My home care consultant is Lacy and she is responsive and friendly. I really do not think that you will be disappointed with Kiwi.
Excellent and efficient on-site work removing some carpet stains and doing a thorough cleaning.One area for improvement is better communication when the crew is arriving on site.
Kiwi picked up, cleaned and returned 2 area rugs for me last year. The rugs looked good and felt soft and turnaround was prompt. I plan to use them very soon for carpet cleaning.
Kiwi's technicians are always friendly and professional. I appreciate that the scheduling process is easy and they seem to be available 24/7. There's always a reminder call before each visit and I have continued to use them year after year because the carpet cleaning is effective and economical.
Disappointed with my service today. No one called the day before to confirm my appt or give me an estimated time. I had to call the day of my service to see if they were coming. My appt time was between 8-10 and they did not show up until after that window. The technician did a rushed quick clean and then banged my glass door with his tools on the way out. Not one of my best experiences with Kiwi.
Del Hart Fisher
Call me loyal; I've been a customer from the start of Kiwi in Atlanta. They are the only carpet service company I'll let into my home! My carpets have suffered [spots a plenty] with the 2020 [pandemic] shutdown of services- & I know Kiwi can handle the job! Ultra-professional customer service & satisfaction guaranteed. I've had my ducts cleaned by them too! Kiwi delivers a great price, experience/knowledge and quality results in this competitive industry. The 30 day guarantee is a highlight, and the option to have them return within the warranty period - an added plus!
KIWI's technician, Avery was very friendly and professional. He was very careful when moving items and did a great job cleaning the carpets. Will call these guys every time I need a carpet cleaned!
After over a year due to the pandemic we are in need of their professional service again. What is even greater is their 1 year warranty! Thanks Kiwi!
Kiwi has provided wonderful services starting with the customer service representative. Customer service explains all services in detail which helps. Had my carpets cleaned and they did a great job! Look brand new! Provided pet stain services too which make the carpets smell fresh. Love Kiwi!
I've used Kiwi for about 10 years, throughout each home they I've lived in. They are easy to schedule, reliable, professional, and have several options to help you stay in your budget. They do a great job removing allergens, and the quick dry time is so convenient. I also love the warranty cleanings. I frequently use the warranty cleaning before or after events at my home.
Had carpets cleaned for the holidays. Wonderful service especially with warranty! Was not disappointed. Have used KIWI for years.
We have used Kiwi Services in two homes over 25 years. From the initial phone call scheduling the service to the tech arriving and cleaning up after - it is all PERFECT! We absolutely recommend Kiwi!
We have used Kiwi for years and years and are completely satisfied. We have large dogs and they do a great job of getting out pet stains. The warranty appointments are the best. Its nice to always have clean carpets.
This is my 3rd time working with Kiwi and I cannot day enough about their customer service. Always a friendly person on the other end of the phone and no complicated, multiple fee type quotes. Quick and easy!
Used this company several times and the technician is always polite and thorough. Highly recommend.
I have used them for about 1 years. My white 20 year old carpet still looks good. Got my mother and son to use them too. Great service and great crew.Dec 2021 update. Did not use them in 2020 due to Covid but could not wait for them to come and clean my home again. LOVE THEM. The staff is amazing and so is the service and the cleaning. A+++
This is our first choice for rug cleaning. We have used other services and this is the best. They show up on time and provide a quality product.
Kiwi Services has been my one and only carpet cleaning service since 2002. I especially like their warranty program where they will come out and re-clean your carpet for $7 a room, plus trip charge, anytime within 12 months. I also like the quick drying time. My only bad experience was one rep who grossly overpriced a minor carpet repair. I called him out on it and he dropped the price substantially to less than 50% of what he quoted me.
I've used Kiwi when I still had my house and used them again when I downsized and moved to an apartment. The service people were courteous and did a thorough job
Kiwi does a great job in cleaning pet stained carpets! I really like the warranty that goes along with their service. It's nice to have that peace of mind that I can contact them for carpet cleaning when needed. They are always on time and professional.
Carpets looked amazing. He even helped me put the heavy furniture back in it's spot.
Kiwi has always provided great service! They are on time and professional in all aspects.
We’ve been happily using Kiwi for several years for carpet cleaning and air duct cleaning. We like the barely wet carpet cleaning which dries very quickly and the thorough duct cleaning is thorough uses a sanitizer that smells good and is not overpowering. Technicians are prompt and professional and customer service does its best to apply discounts. The year long carpet cleaning warranty at a significantly reduced price for repeat visits just can’t be beat.
Update - 2 years later 2022. Used Kiwi for air duct cleaning as with other services technician arrival was prompt, he was courteous and considerate in making noise as I am working from home.I’ve used the services of Kiwi for some years. Always timely, professional, efficient, and carpet looks amazing; definitely would recommend.
Professional, fast and friendly service. Kiwi’s rates are better than their competitors and I would recommend Kiwi to my family and friends.Thank you Rebecca Kierstead for your friendly customer service. You rock and keep up the good work!!!
Kiwi did a great job of making my rugs look (and smell) new again which was a challenge with the wear and tear from 3 dogs. I would definitely recommend them.
Great service was so pleased with the way they moved couches and other furniture around to clean. Best my carpets have ever been cleaned!!!
l haven’t used Kiwi in a while for. l move to a townhouse, but now l am a homeowner and l come back to them for the quality of work and the professional of the crew also they work with you on pricing. l will always recommend Kiwi
I have used KIWI many times and they never disappoint. They are very professional and on time. I would recommend to anyone looking for carpet cleaning
KIWI was very efficient and effective at removing stains and cleaning my carpet. Very easy to get a price estimate and scheduling was a breeze. Was able to handle everything very quickly. Very happy with results. That is why I am a return customer.
I have used Kiwi for both carpet and upholstery cleaning for more than 10 years. They are always, prompt, quick and do a great job, as well as being affordable.
We have been using Kiwi to clean our area rugs for several years and have zero complaints. The price is reasonable and the service is excellent. We have three dogs and they make our rugs smell pet free. I highly recommend them.
My apartment smells new and looks new . The guys were so nice and professional. They helped me with furniture with care. Thanks kiwi
We have used Kiwi in the past for our carpet cleaning need in a previous home. We recently reached out to Kiwi for tile floor cleaning services. They were fast and responsive and the rates were very reasonable. They also made us aware of discount and coupon opportunities. We just moved into a new house and all of these perks make a huge difference. We look forward to using their services again. #life long clients!
Awesome company that fixed the items not done correctly right away, no fuss or complaints. They stand by their words and provide the services they promised.
Kiwi is easy to work with and they have great flexibility with scheduling. You can usually have someone out the next day and if you call early enough you might get someone out the same day. We have been using them the past couple years and always satisfied with the results.
I am so happy with their services and I love their year guarantee. I am sure to use them again in the future. Thanks
Kiwi is a service I would recommend to everyone because they get the job done with quality and their customer service is unmatched!
Kiwi carpet cleaning services is the best ! Roddy came and did the carpet cleaning and he took all the stains out , he worked really hard and he made the carpet looking like new again! I will only use Kiwi carpet cleaning from now on .
I've used these folks in the past, and they did a great job. They're quick, friendly, professional and very friendly. I just called them to do my rug again, because the price is too good to walk around on a dirty $4000 rug. Call 'em, you won't be sorry.
I have been using Kiwi Services for over the past few years. I am very pleased with their work. Each time the Staff has been professional and courteous. They have given me upfront cost with great rates. I am very satisfied with their work. I highly recommend!!
Kiwi is the only company we use to clean our carpets. Have tried others and they all fall short. Carpets come out clean, smell great and dry quickly. There is no soaking of carpets and waiting hours or days to dry. We only use Kiwi now and you will love them too!!
Great service, friendly staff, on time and professional. Was able to get carpets cleaned quickly and easily.
Kiwi was prompt in setting up my basic carpet and upholstery cleaning. The technician took the time to show me the cleaning solutions he was using in the back of his truck beforehand. The job was done quickly and my carpet was refreshed. The overall value for the price was great.
Always professional and friendly. Did a great job cleaning our rugs that needed a little love after some puppy potty training accidents. Definitely will use again.
I had Kiwi Clean a carpet many years ago - it was a cream colored carpet that showed a lot of dirt. Kiwi did an excellent job - so much so that I remember them and just called for another room years later
Very satisfied. Picked up and delivered on time. Runner was cleaned beautifully. This was an entryway beige carpet runner that had endured a lot of traffic.
I have been using Kiwi carpet cleaning services for a number of years. The technicians are very professional and the service is great. They also offer great promotional deals on their services.
Third home in Texas, have used Kiwi Services for all 3 - rug cleaning, upholstery cleaning and area rug cleaning.
Kiwi did a great job of cleaning the carpets and making them look much better!
I have been with Kiwi for over 10 years and I love the warranty service!! The staff is responsive and pleasant and the technicians are very knowledgeable, professional and timely. I would recommend this service to everyone
Thank you Kiwi Carpet for awesome Customer Service. You guys did a great job. Thanks for the prompt service and dedicated work.
We have used Kiwi for many years and absolutely love them! They do an amazing job every single time and are very professional! Thank you Kiwi!
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