KIWI Services Privacy Policy
EFFECTIVE DATE: January 1, 2026
LAST UPDATED: Febuary 26, 2026
KIWI Services Privacy Policy + SMS/Text Messaging Terms
Website: https://kiwiservices.com/
Mailing Address: 2245 Keller Way, Suite 200, Carrollton, TX 75006
Email:customercare@kiwiservices.com
Phone: 866-236-5494
KIWI Services (“KIWI,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website or contact us.
1. INFORMATION WE COLLECT
A) Information you provide
- Name, email, phone number, address, ZIP code
- Details you submit about the services you want (and any notes you include)
- Communications you send us (email/messages)
B) Information collected automatically (website activity and device data)
- IP address, device and browser type, operating system
- Pages viewed, time spent, clicks, and referring pages
- Identifiers stored in cookies or similar technologies
C) Analytics, advertising, and attribution data
- Google Analytics (GA4) to understand how visitors use our site
- Google Ads conversion tracking to measure actions after ad clicks
- Google Ads remarketing/personalized advertising to show ads to people who previously visited our site
Meta Pixel
We are not currently using Meta Pixel as of the Last Updated date above, but we may enable it in the coming weeks for ad measurement and remarketing. When enabled, it will collect information about interactions with our website to help us measure and improve advertising.
D) SMS/Text Messaging data
Data obtained from you in connection with our SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide.
2. HOW WE USE INFORMATION
- Provide services, scheduling, customer support, and respond to inquiries
- Improve our website, services, and user experience
- Measure marketing performance (analytics, conversion tracking, remarketing)
- Detect and prevent fraud/abuse and maintain security
- Comply with law and enforce our policies
- Contact you and provide the services you request from us (including SMS service, if you opt in)
3. COOKIES AND SIMILAR TECHNOLOGIES
Cookie purposes
- Essential site functions (security and basic operations)
- Analytics (understanding how visitors use our site)
- Advertising/remarketing and conversion measurement
Your choices
- You can control cookies through your browser settings.
- You can opt out of certain interest-based advertising using Google’s ad personalization controls and industry opt-out tools (for example, DAA WebChoices).
- Disabling cookies may affect site functionality.
4. TARGETED ADVERTISING AND YOUR RIGHT TO OPT OUT
- We process personal information for targeted advertising/remarketing.
- How to opt out: Email customercare@kiwiservices.com, call 866-236-5494, or mail us at the address above and request to opt out of targeted advertising/remarketing. We will apply the opt-out where required and technically feasible.
5. SMS / MMS TEXT MESSAGING TERMS (SIMPLETEXTING REQUIRED COPY)
Agreement to Receive Text Messages
By providing your mobile number, you agree that Kiwi Services, Inc. may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials.
Message Frequency
You will receive up to 4 messages per month.
Opt Out / Unsubscribe
You may unsubscribe at any time by texting the word STOP to (209) 721-6586. You may receive a subsequent message confirming your opt-out request.
Help
For help, send the word HELP to (209) 721-6586.
Message & Data Rates
Message and data rates may apply.
Carriers
United States participating carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile and others.
T-Mobile is not liable for delayed or undelivered messages.
Number Changes
You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
SMS Data Use
Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
Service Changes / Termination
By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
Questions
If you have any questions please contact Kiwi at 866-236-5494.
Will I be charged for the text messages I receive?
Though Kiwi Services will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.
6. HOW WE SHARE INFORMATION
We may share personal information with:
- Service providers/processors who help run our business (hosting, analytics, advertising measurement, email delivery, customer management tools, etc.)
- Legal and security disclosures (to comply with law, protect rights/safety, prevent misuse)
- Business transfers (merger, acquisition, or asset sale)
We do not sell personal information for money in the traditional sense. However, some privacy laws define ‘sale’ or ‘sharing’ broadly (which may include certain advertising/remarketing activities). This is why we provide opt-out options above.
Sharing (additional)
We may share personal data with companies we trust.
We may share personally identifiable information (such as name, address, email or phone) with trusted partners in order to provide you with relevant advertising, offers or services.
California residents are legally entitled (at no charge and no more than once annually) to request information about how we may have shared your information with others for direct marketing purposes. Contact us for this information: customercare@kiwiservices.com.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. MARKETING COMMUNICATIONS (EMAIL/PHONE/MAIL)
- If you provide your contact information, you may receive service-related messages and (if you opt in or otherwise permitted) promotional communications.
- To opt out of promotional communications, contact us at customercare@kiwiservices.com, 866-236-5494, or by mail at our address above.
8. AD TRACKING
Ad companies collect anonymous data. You can opt out.
Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity.
9. DATA RETENTION
We keep personal information as long as reasonably necessary to provide services and support, maintain business records, comply with legal obligations, and resolve disputes and enforce agreements.
10. SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
11. CHILDREN’S PRIVACY
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
12. YOUR PRIVACY RIGHTS (TEXAS AND OTHER U.S. STATES)
Depending on your state of residence, you may have rights to access/confirm personal data we process, correct inaccuracies, delete certain data, and opt out of targeted advertising, sale of personal data, or certain profiling.
To submit a request: Email customercare@kiwiservices.com, call 866-236-5494, or write to 2245 Keller Way, Suite 200, Carrollton, TX 75006. We may request verification before fulfilling certain requests.
13. SPECIAL (LIMITED DISCLOSURE SITUATIONS)
To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances:
- with your express consent,
- when we have a good faith belief it is required by law,
- when we have a good faith belief it is necessary to protect our rights or property, or
- to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets.
Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.
14. CONTACT
If you have any questions or concerns about our privacy policies, please contact us: customercare@kiwiservices.com
15. CHANGES TO THIS POLICY
Our privacy policy may change from time to time.
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date.
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