Frequently Asked Questions About Rug Repair

There are over 64,000 rug variations, and we’ll do our best to take good care of your rug, no matter how rare or intricate. We are equipped to handle the repair of your Oriental rugs, including Chinese, Pakistani, Indian, and Egyptian rugs. Our rug repair experts and technicians are also authorities in dhurrie, Berber, and olefin rug repair. With few exceptions, most area rugs can be repaired by KIWI Services.

No. This is because these rugs are made of natural plant fibers that will quickly break down when exposed to professional cleaning solutions or equipment.

From small holes to full restorations, KIWI Services’ rug repair experts have covered you. We offer fringe replacement, hole repair, discoloration correction, rip repair, water damage repair, moth proofing, and much more. We will even add non-slip padding to your rugs if desired. Your free quote includes an evaluation of damage and overuse, so don’t worry if you’re unsure what’s wrong with your rug.

Rug repair quotes come at no cost to you. Your free quote is an essential part of our business model and ensures you get the best possible service for your needs and budget. Contact KIWI Services today for an obligation-free rug repair quote. Contact us at 800-333-KIWI or via our simple and free online quote system. You can even use our handy instant web chat to get an immediate online quote.

Customers of all ages prefer KIWI because we will gladly pick up, restore and then return your rug to your home at no extra cost. You won’t need to worry about transportation at all — leave that to us.

Absolutely. We offer rug rebinding and reweaving services as part of our comprehensive rug repair offerings.

Yes. We employ a skilled Fringe Surging and Rebinding Specialist who focuses solely on professional rug rebinding.

Yes. Whether from everyday exposure to water or a flood, KIWI Services will fix water-damaged rugs thoroughly and safely. This includes correcting stains, warping, shrinkage, fading, bleeding, and other color-related concerns. We also offer drying and restorations, disinfecting and protection, and water-related fringe repair and replacement.

If necessary, yes. Our Green Carpet Cleaning solutions are safe for most types of rugs, and eradicating deep-seated dirt and stains is essential to the restoration process. We want to return your rugs to you looking as good as new, no matter how much time and effort is required.

Yes. Our rug experts know the ins and outs of rugs, so we’ll gladly provide appraisal services to help you determine the value of your treasured rugs.

Your rug repair timeframe will depend on a variety of factors, including the nature of the repairs, how soiled the fibers are, and your schedule and timing preferences. We’ll make every effort to work with you to make sure your rug is repaired in a timely manner.

 Absolutely. We even employ a specialist just for the job — our Master Weaver. They will take care of every element of your restoration, from quote to finished product, to ensure that your rug is returned to you in tip-top shape.

Yes. We are experts when it comes to carpet repair, too. We can fix pet bites, burn holes, rust stains, and other permanent stains, ruffled or wavy carpet, loose carpet, flood damage, carpet snags, bleach stains, carpet ripples, carpet bulges, melted carpet, carpets detached from tack strips, exposed seams and much more.

The fact of the matter is, we understand better than anyone that your rugs are expensive and that they may even be family heirlooms. Because of that, we’re dedicated to hiring the most skilled rug experts, including a Senior Rug Expert, a Master Weaver, and a Fringe Surging and Binding Specialist. These professionals know rugs inside out — all 64,000 variations! — and will treat them with love and care. In addition, for your peace of mind, we’re fully bonded and insured.

Yes. Every single rug repair service from KIWI comes standard with a one-year guarantee. If you’re unsatisfied with the quality we’ve provided, we’ll gladly fix the problem at no extra cost.

Professional rug repair services can handle various types of repairs, including reweaving, fringe repair, edge binding, patching, color restoration, and resizing. They have the expertise to work with different rug types, such as Oriental, Persian, wool, silk, and synthetic rugs.

Common signs that your rug needs professional repair include fraying or worn edges, holes, tears, loose or missing fringe, uneven color, or visible wear patterns.

Yes, many professional rug repair services also offer rug cleaning services. It’s often recommended to have your rug cleaned before undergoing repairs to ensure the best results and prevent further damage during the repair process.

Whether to repair or replace your rug depends on factors such as the rug’s age, value, and sentimental worth. In many cases, repairing a rug can be more cost-effective than replacing it, especially if it is valuable or sentimental. A professional rug repair service can guide your specific rug’s best course of action.

To properly store your rug and prevent damage, follow these steps:

• Clean the rug thoroughly before storage to remove dirt and debris
• Roll the rug with the pile facing inward to protect it from dust and dirt
• Wrap the rug in a breathable material, such as cotton or muslin, to protect it from moisture and pests
• Store the rug in a cool, dry, and well-ventilated area, avoiding damp or humid environments

• Avoid placing heavy objects on top of the rug, as this can cause creases or damage the fibers

Many professional rug repair services can address water-damaged rugs. They will assess the extent of the damage, clean the rug thoroughly to remove contaminants, and employ specialized techniques to restore the rug’s appearance and integrity. You should seek reputable water damage and restoration service.