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Rug Cleaning Reviews

Rug Cleaning Reviews and Comments

rolling out cleaned rug in customer home
Google Rating
4.7
Based on 775 reviews
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John Reneau
John Reneau
17:29 12 Jan 23
I've used these folks in the past, and they did a great job. They're quick, friendly, professional and very friendly. I just called them to do my rug again, because the price is too good to walk around on a dirty $4000 rug. Call 'em, you won't be sorry.
Wendy Wolff
Wendy Wolff
11:39 26 Nov 22
Extremely impressed with my service technician he was very helpful kind and thorough and thoughtful. He did an amazing job on our carpets and they did a great job on our rugs. Highly recommend!
Julianne Lyons
Julianne Lyons
18:46 02 Nov 22
I've used Kiwi to clean multiple area rugs over the years and they have always done an excellent job for a reasonable price. Pick up and delivery is quick and easy.
Shonda Green
Shonda Green
21:02 31 Oct 22
Kiwi cleaned my area rug. When they brought it back it was also deodorized. They did an awesome job on my carpet.
Sherry Wyman Hindmarsh
Sherry Wyman Hindmarsh
16:03 31 Oct 22
As a local Pfugerville Realtor, I have referred Kiwi Services to clients many times. In addition, I use them for my own home. Recently they cleaned the carpets, the sofa and my area rugs prior to us having out of town guests. They are responsive, quick and thorough.
Mary Jane Dyer
Mary Jane Dyer
13:39 21 Oct 22
This is my first time to use KIWI services & I have been impressed. From my first call to schedule upholstery & area rug cleaning, they have been helpful, courteous, and professional. Everyone that has shown up at my door have been super friendly & helpful & on the same page - to get my requested services performed in the best possible way. I will be back.
Aditya Nath
Aditya Nath
22:56 15 Oct 22
Kiwi service scheduling is a breeze, their cleaners arrive on time, and they've done a great job each time. This year we got a wool area rug cleaned by Kiwi and they did an awesome job!
Angie Yanez
Angie Yanez
22:20 04 Oct 22
I have been using Kiwi for over 10 years. When party fouls happen (e.g. from red wine spilling on a beige carpet), Kiwi comes to the rescue to eliminate stains from carpets or rugs. And their super spotter product is amazing. Great products and professional and fast service!!
Andy Flowers
Andy Flowers
03:04 13 Sep 22
Always use Kiwi when I need my rugs cleaned. No need to look elsewhere. They treat their customers the same way they treat rugs - with great care 🙂
Sue Lewis
Sue Lewis
15:13 31 Aug 22
We have used Kiwi to clean our rugs for several years. The results are fantastic, and even stubborn stains and smells have been removed. They have been true to their word on the satisfaction guarantee, taking one rug back for a second cleaning. It was returned promptly with even better results. We will continue to use Kiwi for our rug cleanings, knowing they are taking good care of our investment.
Michelle Goldsmith
Michelle Goldsmith
13:27 26 Aug 22
My rug was picked up on time. The men who came to get my rug helped me move my furniture and were polite and friendly. I highly recommend Kiwi Services.
Donna Trovalli
Donna Trovalli
00:25 17 Aug 22
I've used kiwi for 25 years! They're the best. Small jobs, big jobs, before parties, routine cleanings - everything you need, all the time! Their warranty program is the best, and technicians are so knowledgeable about everything from cleaning, to stretching, to area rugs. They're awesome!
Jane West
Jane West
20:27 28 Jul 22
We have been using Kiwi to clean our area rugs for several years and have zero complaints. The price is reasonable and the service is excellent. We have three dogs and they make our rugs smell pet free. I highly recommend them.
MichelleB
MichelleB
16:23 18 Jul 22
Kiwi did a great job of making my rugs look (and smell) new again which was a challenge with the wear and tear from 3 dogs. I would definitely recommend them.
Thomas Wenkstern
Thomas Wenkstern
15:14 18 Jul 22
The entire process went smoothly from rug pick-up, the cleaning, and return of the rug. Kiwi is well-organized and it was great to be able to speak with a company with a local office near our home.
sharon tucker
sharon tucker
01:57 14 Jul 22
My technician showed up very promptly and explained how hisservices worked. He did an excellent job of cleaning my carpetsand my area rug. It looked like new when he finished.! He was so polite and friendly and a joy to have in my home. I will definitelycall Kiwi Services for carpet cleaning again.Thank youSharon
Donna Medlock
Donna Medlock
22:16 12 Jul 22
I have used Kiwi Services many times and have always been very happy with the results. The staff is always courteous and professional and the quality of their work is exceptional. I will never call anyone else for my rug cleaning needs. You will not be disappointed if you call them too.
Tammy Morgan
Tammy Morgan
17:32 11 Jul 22
They are prompt and communication has been great. I have used them for years for my carpets in the home and for pick up of cleaning rugs offsite. Wonderful customer service.
James Mudd
James Mudd
01:46 11 Jul 22
I used Kiwi Services of Austin, TX for the first time in March of this year after we had our floors re-done. They did a fabulous job cleaning our area rugs - they were returned when promised, smelled wonderful, and their prices were extremely reasonable. We are now repeat customers and highly recommend their service.
Bonnie
Bonnie
15:19 08 Jul 22
We used Kiwi for rug cleaning and our rugs were just delivered and look perfect! Also, the gentleman that picked up and delivered the rugs, Ricky, was absolutely wonderful and a pleasure to have in our home! He took the time needed to review all details as well as answer questions. Ricky is a top-shelf representative of Kiwi Services!
Kama Swartz
Kama Swartz
00:57 16 Jun 22
I have used Kiwi to clean my rugs and carpets for years. They do a great and professional job at a very reasonable price. I would highly recommend them.
Linda Bliss Arnold
Linda Bliss Arnold
18:34 22 Apr 22
I have used Kiwi services for many years. I have found them to be professional, courteous, and to always complete the job in a timely fashion. I recommend them for any carpet cleaning, rug cleaning need. In addition, their warranty is very good.
kelly sanchez
kelly sanchez
18:39 11 Feb 22
I have used kiwi 9 years ago and was very very pleased with my results of my rug so much that I am returning again for my same rug very excited to have it look like new again . Their pricing is great and love their work
Nancy Hawkins
Nancy Hawkins
18:15 10 Jan 22
This is our first choice for rug cleaning. We have used other services and this is the best. They show up on time and provide a quality product.
Terry Rust
Terry Rust
14:05 22 Nov 21
Great service and quick turnaround. Had some difficult stains in my area rug that were taken care of with ease.

Would recommended Kiwi Services!!
Dee Thomas
Dee Thomas
21:00 11 Nov 21
I utilized Kiwi for the 1st time, July 2020. I was extremely pleased with the overall Kiwi experience, the representative was punctual, professional yet personal, he even assisted with removing my heavy marble dining table that sits on my rug. My rug was returned sooner than expected, smelling good, throughly dry and looking beautiful. I will continue to use Kiwi for my annual rug cleaning. Shirley displays excellent customer service skills as well, which is a plus. I give Kiwi 5 stars, and would definitely recommend them to anyone in the market for rug cleaning, the only downside is their window is 8 hours, which means you have your entire day waiting on your rug to be picked up.
Janice Baptiste
Janice Baptiste
18:39 29 Apr 21
Have used for carpet and for special rug cleaning. They do a fantastic job cleaning and with customer service over the phone.
Jeanette Russell
Jeanette Russell
17:50 07 Dec 20
Kiwi picked up, cleaned and returned 2 area rugs for me last year. The rugs looked good and felt soft and turnaround was prompt. I plan to use them very soon for carpet cleaning.
Ali Kheirandish
Ali Kheirandish
14:04 22 Sep 20
I have been using Kiwi Services for last 4 years for washing my rugs. Very professional and convenience service. Great quality and always just a call away, if you have any questions or concerns. Great job!
Taste XD
Taste XD
14:01 14 Sep 20
Thanks for your great service! Happy to have my heavily soiled rugs and carpets cleaned thoroughly.. Keep up the good work!
Nicole & Jay Walsh
Nicole & Jay Walsh
19:18 29 Aug 20
We had our area rug, carpet and hardwoods cleaned by Kiwi. Carl in customer service took great care of us and was super quick to respond with any follow up and assistance that we needed. Thank you Carl for your professionalism and great attitude. Your exceptional customer service is appreciated.
Gale Hansen
Gale Hansen
19:49 15 Jul 20
I recently had a large oval wool rug cleaned using Kiwi Services. The total experience from making the appointment, having the rug picked up, than cleaned, and later delivered back to my home was awesome. The rug was cleaned better than I had expected since it had large cream colored areas that were heavily soiled. For the quality of service I received it was a good value for the dollar amount I paid. I will use this service again. Thank you to everyone involved from the initial call I made to the rug being returned. Great Job!
Julie Wilson
Julie Wilson
18:49 25 Nov 19
I use Kiwi Services to clean my 100% wool rugs. I like this service for a couple of reasons including that it's convenient, as they pick up your rugs at your home. I also like that they prioritize green cleaning and use an eco-friendly solution. I would definitely recommend Kiwi Services for your rug or carpet cleaning needs.
Paula Warner
Paula Warner
22:22 14 Oct 19
After some challenges with getting a pick up scheduled the rug came back looking great. Very clea .
Carita Womack
Carita Womack
18:21 08 Oct 19
I have used KIWI for my rug cleaning for about five years. Its a pleasure to be walking on dry rugs the same day as they are cleaned and how the rugs fluff up like new when vacuumed. I recommend KIWI to my friends.
Lauren DiBarba
Lauren DiBarba
17:51 01 Feb 19
Kiwi did a great job cleaning my couch! I have a dog and all their products were pet friendly, which I really appreciated. They got my couch back to new! The customer service from Shirley is great. She responds to requests quickly and is extremely knowledgeable. The team members that come out to do the work are friendly and professional. Will use again and again to clean my couch and rugs!
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