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Rug Cleaning Reviews

Rug Cleaning Reviews and Comments

rolling out cleaned rug in customer home
Google Rating
4.7
Based on 777 reviews
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Andy Flowers
Andy Flowers
03:04 13 Sep 22
Always use Kiwi when I need my rugs cleaned. No need to look elsewhere. They treat their customers the same way they treat rugs - with great care 🙂
Sue Lewis
Sue Lewis
15:13 31 Aug 22
We have used Kiwi to clean our rugs for several years. The results are fantastic, and even stubborn stains and smells have been removed. They have been true to their word on the satisfaction guarantee, taking one rug back for a second cleaning. It was returned promptly with even better results. We will continue to use Kiwi for our rug cleanings, knowing they are taking good care of our investment.
Michelle Goldsmith
Michelle Goldsmith
13:27 26 Aug 22
My rug was picked up on time. The men who came to get my rug helped me move my furniture and were polite and friendly. I highly recommend Kiwi Services.
Donna Trovalli
Donna Trovalli
00:25 17 Aug 22
I've used kiwi for 25 years! They're the best. Small jobs, big jobs, before parties, routine cleanings - everything you need, all the time! Their warranty program is the best, and technicians are so knowledgeable about everything from cleaning, to stretching, to area rugs. They're awesome!
Jane West
Jane West
20:27 28 Jul 22
We have been using Kiwi to clean our area rugs for several years and have zero complaints. The price is reasonable and the service is excellent. We have three dogs and they make our rugs smell pet free. I highly recommend them.
MichelleB
MichelleB
16:23 18 Jul 22
Kiwi did a great job of making my rugs look (and smell) new again which was a challenge with the wear and tear from 3 dogs. I would definitely recommend them.
Thomas Wenkstern
Thomas Wenkstern
15:14 18 Jul 22
The entire process went smoothly from rug pick-up, the cleaning, and return of the rug. Kiwi is well-organized and it was great to be able to speak with a company with a local office near our home.
sharon tucker
sharon tucker
01:57 14 Jul 22
My technician showed up very promptly and explained how hisservices worked. He did an excellent job of cleaning my carpetsand my area rug. It looked like new when he finished.! He was so polite and friendly and a joy to have in my home. I will definitelycall Kiwi Services for carpet cleaning again.Thank youSharon
Donna Medlock
Donna Medlock
22:16 12 Jul 22
I have used Kiwi Services many times and have always been very happy with the results. The staff is always courteous and professional and the quality of their work is exceptional. I will never call anyone else for my rug cleaning needs. You will not be disappointed if you call them too.
Tammy Morgan
Tammy Morgan
17:32 11 Jul 22
They are prompt and communication has been great. I have used them for years for my carpets in the home and for pick up of cleaning rugs offsite. Wonderful customer service.
James Mudd
James Mudd
01:46 11 Jul 22
I used Kiwi Services of Austin, TX for the first time in March of this year after we had our floors re-done. They did a fabulous job cleaning our area rugs - they were returned when promised, smelled wonderful, and their prices were extremely reasonable. We are now repeat customers and highly recommend their service.
Bonnie
Bonnie
15:19 08 Jul 22
We used Kiwi for rug cleaning and our rugs were just delivered and look perfect! Also, the gentleman that picked up and delivered the rugs, Ricky, was absolutely wonderful and a pleasure to have in our home! He took the time needed to review all details as well as answer questions. Ricky is a top-shelf representative of Kiwi Services!
Kama Swartz
Kama Swartz
00:57 16 Jun 22
I have used Kiwi to clean my rugs and carpets for years. They do a great and professional job at a very reasonable price. I would highly recommend them.
Linda Bliss Arnold
Linda Bliss Arnold
18:34 22 Apr 22
I have used Kiwi services for many years. I have found them to be professional, courteous, and to always complete the job in a timely fashion. I recommend them for any carpet cleaning, rug cleaning need. In addition, their warranty is very good.
kelly sanchez
kelly sanchez
18:39 11 Feb 22
I have used kiwi 9 years ago and was very very pleased with my results of my rug so much that I am returning again for my same rug very excited to have it look like new again . Their pricing is great and love their work
Nancy Hawkins
Nancy Hawkins
18:15 10 Jan 22
This is our first choice for rug cleaning. We have used other services and this is the best. They show up on time and provide a quality product.
Terry Rust
Terry Rust
14:05 22 Nov 21
Great service and quick turnaround. Had some difficult stains in my area rug that were taken care of with ease.

Would recommended Kiwi Services!!
Dee Thomas
Dee Thomas
21:00 11 Nov 21
I utilized Kiwi for the 1st time, July 2020. I was extremely pleased with the overall Kiwi experience, the representative was punctual, professional yet personal, he even assisted with removing my heavy marble dining table that sits on my rug. My rug was returned sooner than expected, smelling good, throughly dry and looking beautiful. I will continue to use Kiwi for my annual rug cleaning. Shirley displays excellent customer service skills as well, which is a plus. I give Kiwi 5 stars, and would definitely recommend them to anyone in the market for rug cleaning, the only downside is their window is 8 hours, which means you have your entire day waiting on your rug to be picked up.
M L
M L
12:50 30 Sep 21
Very satisfied with the cleaning of my area rug , Kiwi did a great job. Service rep that picked up and returned rug was extremely friendly as was Eilene in customer service. My only issue was that they kept my rug for a full month. I would have liked a quicker turn-around time.
Janice Baptiste
Janice Baptiste
18:39 29 Apr 21
Have used for carpet and for special rug cleaning. They do a fantastic job cleaning and with customer service over the phone.
Jeanette Russell
Jeanette Russell
17:50 07 Dec 20
Kiwi picked up, cleaned and returned 2 area rugs for me last year. The rugs looked good and felt soft and turnaround was prompt. I plan to use them very soon for carpet cleaning.
Ali Kheirandish
Ali Kheirandish
14:04 22 Sep 20
I have been using Kiwi Services for last 4 years for washing my rugs. Very professional and convenience service. Great quality and always just a call away, if you have any questions or concerns. Great job!
Taste XD
Taste XD
14:01 14 Sep 20
Thanks for your great service! Happy to have my heavily soiled rugs and carpets cleaned thoroughly.. Keep up the good work!
Nicole & Jay Walsh
Nicole & Jay Walsh
19:18 29 Aug 20
We had our area rug, carpet and hardwoods cleaned by Kiwi. Carl in customer service took great care of us and was super quick to respond with any follow up and assistance that we needed. Thank you Carl for your professionalism and great attitude. Your exceptional customer service is appreciated.
Megan H
Megan H
16:34 17 Jul 20
We always love having our rugs and furniture cleaned by Kiwi! The on-site staff members are courteous, knowledgeable, and honest, and the office staff as well. I've been using Kiwi (for my home and others) for nearly 10 years and I've never been dissatisfied!
Gale Hansen
Gale Hansen
20:01 15 Jul 20
Kiwi Services is awesome from the time I made the phone call to the point the rug was returned to my home. I could'nt believe how well cleaned the rug was. I sent out a large wool area rug that was light colored and heavily soiled. The returned rug was cleaned above and beyond my expectations. Thank you everyone for a great job. I will be using your service again.
Gale Hansen
Gale Hansen
19:49 15 Jul 20
I recently had a large oval wool rug cleaned using Kiwi Services. The total experience from making the appointment, having the rug picked up, than cleaned, and later delivered back to my home was awesome. The rug was cleaned better than I had expected since it had large cream colored areas that were heavily soiled. For the quality of service I received it was a good value for the dollar amount I paid. I will use this service again. Thank you to everyone involved from the initial call I made to the rug being returned. Great Job!
Martha Hanna
Martha Hanna
11:16 27 Mar 20
Kiwi did an excellent job cleaning air ducts and rugs for me. They were very professional and their prices were reasonable.
Suzanne Schick Walker
Suzanne Schick Walker
08:12 12 Mar 20
I recommend Kiwi because I had oriental rug cleaned and theytook time and patience to remove a bad stain
Thankyou for your good service!
Suzanne Walker
Sophia Di
Sophia Di
21:25 10 Mar 20
Kiwi has always been very responsive and helpful for all of our needs whether upholstery cleaning, carpets or rugs! Highly recommend!
Sharon Gotting
Sharon Gotting
14:28 10 Mar 20
Friendly and reliable service! Cleaned a few area rugs and did a great job!
Tracy Hodge
Tracy Hodge
20:13 31 Dec 19
We've used Kiwi for years, and they have provided wonderful service at affordable pricing with attention to detail. We would recommend them to anyone looking for carpet or area rug cleaning.
Julie Wilson
Julie Wilson
18:49 25 Nov 19
I use Kiwi Services to clean my 100% wool rugs. I like this service for a couple of reasons including that it's convenient, as they pick up your rugs at your home. I also like that they prioritize green cleaning and use an eco-friendly solution. I would definitely recommend Kiwi Services for your rug or carpet cleaning needs.
Ed Sas
Ed Sas
23:14 04 Nov 19
We had a rug cleaned and were pleased with the results. We have just returned to have carpet, a 2nd rug, and two chairs cleaned. Informative and patient quote, despite my numerous questions. Good job.
Paula Warner
Paula Warner
22:22 14 Oct 19
After some challenges with getting a pick up scheduled the rug came back looking great. Very clea .
Brooke Williams
Brooke Williams
21:33 08 Oct 19
My first experience with Kiwi Services was so easy and appreciated. Not only was it affordable, but they picked up my rugs soon after I contacted them, and the turn around and the drop off was quick. I didn’t have to worry about lugging big rugs anywhere to be cleaned. They did it for me. I also appreciated their friendly customer service. In fact, my experience went so well I’m using them again.
Carita Womack
Carita Womack
18:21 08 Oct 19
I have used KIWI for my rug cleaning for about five years. Its a pleasure to be walking on dry rugs the same day as they are cleaned and how the rugs fluff up like new when vacuumed. I recommend KIWI to my friends.
Cecilia A
Cecilia A
02:37 26 Jun 19
I have been using Kiwi for 12 yrs for my wool Persian rugs, they come pick them up , clean and return smelling all fresh again and in excellent shape. Can’t beat the price either, very reasonable. No one can do as good as Kiwi. Thanks Kiwi Atlanta
Priti Master
Priti Master
19:25 12 Jun 19
Nice and courteous employee who introduced himself and the cleaning process. Technician has been working for kiwi more than 10 years and was happy himself. He was able to get 2 spots out of rug without much effort.
Lauren DiBarba
Lauren DiBarba
17:51 01 Feb 19
Kiwi did a great job cleaning my couch! I have a dog and all their products were pet friendly, which I really appreciated. They got my couch back to new! The customer service from Shirley is great. She responds to requests quickly and is extremely knowledgeable. The team members that come out to do the work are friendly and professional. Will use again and again to clean my couch and rugs!
Kelly Barton
Kelly Barton
14:45 05 Sep 18
I have used Kiwi carpet cleaning a few times for my wool area rugs. I find the pick up, clean and drop-off experience to be seamless and quality. Once I found Kiwi carpet cleaning, I stopped looking elsewhere. I'm a busy professional and find it all too easy to have someone come, pick up the carpet and take it away to be cleaned. Their customer service team is always polite on the phone when I've called to make a new appointment.
Dian Garner
Dian Garner
13:27 21 Feb 18
I used Kiwi in the past for my carpet cleaning and my oversized rugs and they did a marvelous job. I tried using another Company, but it simply wasn't the same. I am proud to say h\that I am back with Kiwi and I am not leaving. Thanks .
Kathy Weigl
Kathy Weigl
17:30 16 Feb 18
To date I have used KIWI for total cleaning & repair of a 4 'x 6' rug & consider the results to be excellent. Initially KIWI neglected to replace the fringe on the rug, but once notified made an immediate effort to pick up the rug & correct the oversight. I also had KIWI clean my Master Bedroom & Closet carpet. The results were outstanding which is greatly appreciated.I currently have scheduled the cleaning of my HVAC air ducts as well as cleaning of my 12' x 14' oriental rug. I trust that the results of these services will be as positive as my experience with the other services I have used.I will continue to use KIWI's services because not only have I found the results of the services to be completely acceptable, but have found the servicemen who have come to my home to be professional & trustworthy ... two attributes I expect. Additionally, the costs of the services from KIWI are much appreciated.
Ani Colt
Ani Colt
20:14 15 Sep 17
I'm using Kiwi for the second time. First, the staff is great! The product is great! They work to save you money while keeping your rugs clean. Clean carpets are healthier rugs.
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