Commercial Carpet Cleaning FAQ

7 Reasons To Choose KIWI®

Free 1-Year clean carpet warranty.

Over half a million happy customers

Over 38 years of experience

Environmentally friendly

Quick-dry cleaning method

Licensed bonded and insured

96% Ontime arrival

Become A KIWI Lover Today

Google Rating

4.7

Based on 789 reviews

Kiwi Services

4.7

Kacie Branson

1682613743

We have used Kiwi for many years and absolutely love them! They do an amazing job every single time and are very professional! Thank you Kiwi!

Lakeshia Antwine

1682606379

Thank you Kiwi Carpet for awesome Customer Service. You guys did a great job. Thanks for the prompt service and dedicated work.

Connie Lowry

1682355065

The cleaning was right on time. They did a great job. I will use them again

Nichole Bolden

1682016814

I have been with Kiwi for over 10 years and I love the warranty service!! The staff is responsive and pleasant and the technicians are very knowledgeable, professional and timely. I would recommend this service to everyone

Skye Kennedy

1681417776

Kiwi did a great job of cleaning the carpets and making them look much better!

Celeste Stewart

1681153220

The kiwi cleaning process is seemless. The staff is very friendly too.

Michelle Bauer

1680722932

Third home in Texas, have used Kiwi Services for all 3 - rug cleaning, upholstery cleaning and area rug cleaning.

angela wilder

1679349661

I have been using Kiwi carpet cleaning services for a number of years. The technicians are very professional and the service is great. They also offer great promotional deals on their services.

fiestymike

1678917058

Very satisfied. Picked up and delivered on time. Runner was cleaned beautifully. This was an entryway beige carpet runner that had endured a lot of traffic.

Belinda Sadler

1678809814

Linda Gerbosi

1677782380

I had Kiwi Clean a carpet many years ago - it was a cream colored carpet that showed a lot of dirt. Kiwi did an excellent job - so much so that I remember them and just called for another room years later

Adam Frank

1677693198

They did what was asked of them.

Angela Hendrixson

1677525723

Always professional and friendly. Did a great job cleaning our rugs that needed a little love after some puppy potty training accidents. Definitely will use again.

Kristy McMullen

1676396344

Kiwi was prompt in setting up my basic carpet and upholstery cleaning. The technician took the time to show me the cleaning solutions he was using in the back of his truck beforehand. The job was done quickly and my carpet was refreshed. The overall value for the price was great.

Rachel Brooks

1674586719

Great service, friendly staff, on time and professional. Was able to get carpets cleaned quickly and easily.

Athena Bivens

1674057938

Kiwi is the only company we use to clean our carpets. Have tried others and they all fall short. Carpets come out clean, smell great and dry quickly. There is no soaking of carpets and waiting hours or days to dry. We only use Kiwi now and you will love them too!!

Sherron Gladney

1673556933

I have been using Kiwi Services for over the past few years. I am very pleased with their work. Each time the Staff has been professional and courteous. They have given me upfront cost with great rates. I am very satisfied with their work. I highly recommend!!

John Reneau

1673544571

I've used these folks in the past, and they did a great job. They're quick, friendly, professional and very friendly. I just called them to do my rug again, because the price is too good to walk around on a dirty $4000 rug. Call 'em, you won't be sorry.

Mario Bonilla

1673127127

The service was great. Everything was clean and looked fantastic now.

Curry Love

1672455138

You always do a great job

Tahmeena Khan

1672355848

Kiwi carpet cleaning services is the best ! Roddy came and did the carpet cleaning and he took all the stains out , he worked really hard and he made the carpet looking like new again! I will only use Kiwi carpet cleaning from now on .

Kumar Samsaliev

1668708063

1668014901

They did an excellent job. The service person was very competent and thorough.

Caroline Oboli

1663420946

Kiwi is a service I would recommend to everyone because they get the job done with quality and their customer service is unmatched!

Arleen Macias

1662578612

I am so happy with their services and I love their year guarantee. I am sure to use them again in the future. Thanks

Todd Grizzle

1660404171

Kiwi is easy to work with and they have great flexibility with scheduling. You can usually have someone out the next day and if you call early enough you might get someone out the same day. We have been using them the past couple years and always satisfied with the results.

Mohsin Siddiqui

1659554245

Awesome company that fixed the items not done correctly right away, no fuss or complaints. They stand by their words and provide the services they promised.

Lesley Milliner

1659550987

We have used Kiwi in the past for our carpet cleaning need in a previous home. We recently reached out to Kiwi for tile floor cleaning services. They were fast and responsive and the rates were very reasonable. They also made us aware of discount and coupon opportunities. We just moved into a new house and all of these perks make a huge difference. We look forward to using their services again. #life long clients!

Tiffany Gray

1659452483

My apartment smells new and looks new . The guys were so nice and professional. They helped me with furniture with care. Thanks kiwi

Jane West

1659040062

We have been using Kiwi to clean our area rugs for several years and have zero complaints. The price is reasonable and the service is excellent. We have three dogs and they make our rugs smell pet free. I highly recommend them.

Ryann Bills

1658933343

I have used Kiwi for both carpet and upholstery cleaning for more than 10 years. They are always, prompt, quick and do a great job, as well as being affordable.

Chris Cope

1658595930

KIWI was very efficient and effective at removing stains and cleaning my carpet. Very easy to get a price estimate and scheduling was a breeze. Was able to handle everything very quickly. Very happy with results. That is why I am a return customer.

LN GHX

1658417333

Great warranty and excellent service

Kathe Patrick

1658256578

I have used KIWI many times and they never disappoint. They are very professional and on time. I would recommend to anyone looking for carpet cleaning

Shirley Sias

1658168506

l haven’t used Kiwi in a while for. l move to a townhouse, but now l am a homeowner and l come back to them for the quality of work and the professional of the crew also they work with you on pricing. l will always recommend Kiwi

Mary Thompson

1658165809

Great service was so pleased with the way they moved couches and other furniture around to clean. Best my carpets have ever been cleaned!!!

MichelleB

1658161428

Kiwi did a great job of making my rugs look (and smell) new again which was a challenge with the wear and tear from 3 dogs. I would definitely recommend them.

Dwayne Richardson

1655749383

Professional, fast and friendly service. Kiwi’s rates are better than their competitors and I would recommend Kiwi to my family and friends.Thank you Rebecca Kierstead for your friendly customer service. You rock and keep up the good work!!!

Eugenia Grissom

1654634553

Update - 2 years later 2022. Used Kiwi for air duct cleaning as with other services technician arrival was prompt, he was courteous and considerate in making noise as I am working from home.I’ve used the services of Kiwi for some years. Always timely, professional, efficient, and carpet looks amazing; definitely would recommend.

maggie may

1654543193

We’ve been happily using Kiwi for several years for carpet cleaning and air duct cleaning. We like the barely wet carpet cleaning which dries very quickly and the thorough duct cleaning is thorough uses a sanitizer that smells good and is not overpowering. Technicians are prompt and professional and customer service does its best to apply discounts. The year long carpet cleaning warranty at a significantly reduced price for repeat visits just can’t be beat.

E Garza

1650472493

Kiwi has always provided great service! They are on time and professional in all aspects.

Vanessa Price-Cooke

1646759356

Carpets looked amazing. He even helped me put the heavy furniture back in it's spot.

Jerry Picca

1646331867

Always professional and efficient at cleaning the carpets.

Atif Malik

1645846940

Roosevelt “Arje” Jackson

1643132364

The technicians were very courteous and professional.

Patrick Campbell

1642634101

Kiwi does a great job in cleaning pet stained carpets! I really like the warranty that goes along with their service. It's nice to have that peace of mind that I can contact them for carpet cleaning when needed. They are always on time and professional.

Aurora Lacsamana

1642190819

I've used Kiwi when I still had my house and used them again when I downsized and moved to an apartment. The service people were courteous and did a thorough job

Tony

1642001230

Kiwi Services has been my one and only carpet cleaning service since 2002. I especially like their warranty program where they will come out and re-clean your carpet for $7 a room, plus trip charge, anytime within 12 months. I also like the quick drying time. My only bad experience was one rep who grossly overpriced a minor carpet repair. I called him out on it and he dropped the price substantially to less than 50% of what he quoted me.

Nancy Hawkins

1641838517

This is our first choice for rug cleaning. We have used other services and this is the best. They show up on time and provide a quality product.

Shelley Dunhill

1638471927

I have used them for about 1 years. My white 20 year old carpet still looks good. Got my mother and son to use them too. Great service and great crew.Dec 2021 update. Did not use them in 2020 due to Covid but could not wait for them to come and clean my home again. LOVE THEM. The staff is amazing and so is the service and the cleaning. A+++

samuels05

1638414677

Used this company several times and the technician is always polite and thorough. Highly recommend.

Sarah Dickson

1637595064

This is my 3rd time working with Kiwi and I cannot day enough about their customer service. Always a friendly person on the other end of the phone and no complicated, multiple fee type quotes. Quick and easy!

Cindy Tucker

1637258096

We have used Kiwi for years and years and are completely satisfied. We have large dogs and they do a great job of getting out pet stains. The warranty appointments are the best. Its nice to always have clean carpets.

Al Baume

1636666307

We have used Kiwi Services in two homes over 25 years. From the initial phone call scheduling the service to the tech arriving and cleaning up after - it is all PERFECT! We absolutely recommend Kiwi!

Susan Terry

1635442891

Had carpets cleaned for the holidays. Wonderful service especially with warranty! Was not disappointed. Have used KIWI for years.

Peggy Hurd

1631179674

Maggie Lucas

1630189022

Meagan Murret

1628018297

I've used Kiwi for about 10 years, throughout each home they I've lived in. They are easy to schedule, reliable, professional, and have several options to help you stay in your budget. They do a great job removing allergens, and the quick dry time is so convenient. I also love the warranty cleanings. I frequently use the warranty cleaning before or after events at my home.

Zak Bednarski

1623271560

Debbie Capper

1622814406

Kiwi has provided wonderful services starting with the customer service representative. Customer service explains all services in detail which helps. Had my carpets cleaned and they did a great job! Look brand new! Provided pet stain services too which make the carpets smell fresh. Love Kiwi!

Renita Johnson

1622555261

After over a year due to the pandemic we are in need of their professional service again. What is even greater is their 1 year warranty! Thanks Kiwi!

Lori Kirk-Rolley

1620833015

KIWI's technician, Avery was very friendly and professional. He was very careful when moving items and did a great job cleaning the carpets. Will call these guys every time I need a carpet cleaned!

Del Hart Fisher

1618517607

Call me loyal; I've been a customer from the start of Kiwi in Atlanta. They are the only carpet service company I'll let into my home! My carpets have suffered [spots a plenty] with the 2020 [pandemic] shutdown of services- & I know Kiwi can handle the job! Ultra-professional customer service & satisfaction guaranteed. I've had my ducts cleaned by them too! Kiwi delivers a great price, experience/knowledge and quality results in this competitive industry. The 30 day guarantee is a highlight, and the option to have them return within the warranty period - an added plus!

robert coates

1618508913

Shannon Friesen

1616117639

Disappointed with my service today. No one called the day before to confirm my appt or give me an estimated time. I had to call the day of my service to see if they were coming. My appt time was between 8-10 and they did not show up until after that window. The technician did a rushed quick clean and then banged my glass door with his tools on the way out. Not one of my best experiences with Kiwi.

Granny D

1616079441

I like the 1 year contract and how fast the floor dries

Vicki King

1615258448

Kiwi's technicians are always friendly and professional. I appreciate that the scheduling process is easy and they seem to be available 24/7. There's always a reminder call before each visit and I have continued to use them year after year because the carpet cleaning is effective and economical.

1614016002

1613188601

1609527730

1608351912

1607363443

Kiwi picked up, cleaned and returned 2 area rugs for me last year. The rugs looked good and felt soft and turnaround was prompt. I plan to use them very soon for carpet cleaning.

Sandi Parker

1607118371

Michael Martin

1606945067

Excellent and efficient on-site work removing some carpet stains and doing a thorough cleaning.One area for improvement is better communication when the crew is arriving on site.

Tracey Thornton Willis

1605363436

I became a customer years ago after one of my neighbors told me about the company. We have since moved and I called on a few other companies with lower prices, but I am back as a Kiwi customer and do not plan to use any other company again. I can honestly say that you will be pleased. I do not like the way other companies soak the carpet pad which means soggy carpet for sometimes up to 24 hours. With Kiwi my carpet is dry in less than 2 hours. Also, I love the fresh citrus smell of the carpet and the convenience of being able to call them back to clean throughout the year by just paying the inexpensive trip charge and $4 per room fee. So all in all, I have tried numerous carpet cleaning companies throughout the metroplex, but Kiwi out ranks them all. Finally, the customer service is superb! My home care consultant is Lacy and she is responsive and friendly. I really do not think that you will be disappointed with Kiwi.

Una Dixon

1604630174

I have used Kiwi for many years. In my apartment and now at my home. I’m always happy with their carpet cleaning services and I love the warranty that allows me to call them back multiple times for a minimum fee!

Norma Jones

1604417912

I have been a loyal customer for many years. Shirley M. has always impressed me with great customer service! Kiwi Services has done a great job on my air ducts and carpets in the past, which is the reason I continue using this company. I really like the warranty they offer!!!

K Waggoner

1603814691

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800-409-0461

Get a Free Quote

These are some of the most common questions we get asked regarding our commercial carpet cleaning services. If you have a question that is not listed, please feel free to contact us.

What kind of stains can you remove?

Our technicians are trained to deal with nearly any kind of stain they might encounter. Bleach, dyes, wines, paint, ink or even nail polish – we have the ability to remove it and restore your carpet to its best again. Our specialized cleaners and unique techniques can take out even the toughest spills and accidents, giving your workplace a clean, fresh appearance and aroma.

Are your services eco-friendly?

Absolutely. Our cleaning solutions are planet-safe, all-natural “green” cleansers, and contain no harmful or destructive chemicals. Our goal is to leave everything that we touch cleaner than when we found it, including the natural environment.

Does it take long to get back into our facility?

Not at all. Our cleaning services are meticulous and thorough, but once they are completed you can begin to move back into your facilities almost immediately. In most cases, your floors will have dried again in about 15 minutes, ready for action. Move back in and get everyone to work!

Can you also remove odors?

Odor control and removal is a primary function of Kiwi carpet cleaning. Our services feature deep cleaning odor removal, including an odor-eliminating injection, designed to take out those deep-penetrating odors embedded in the subfloor and padding.

Are your cleaners safe for my employees and facility?

Yes. Our “green” carpet cleaning solutions are certified free of allergens, as well as the pollutants and chemicals that can irritate your skin and cause various health issues. Our all-natural cleaning solutions are rated as safe by the United States Occupational Safety and Health Administration (OSHA) and certified by the Food and Drug Administration.

Are your workers insured?

Kiwi Carpet Cleaners is fully insured, bonded, and licensed, providing credibility and reducing risks for businesses like yours. Our goal is to be your ongoing partner, caring for your carpets and facilities long-term.

Do your services leave a bad chemical smell in our offices?

Never. In fact, since our carpet cleaning service is based on all-natural cleansing solutions, we leave behind a fresh, delicious citrus fragrance in every room we service. Your facilities will look, smell, and feel better, creating a pleasant, productive work environment for all to enjoy.

Are there financial advantages to using your service?

All Kiwi carpet cleaning services are 100% tax deductible. By outsourcing your carpet cleaning needs, you no longer have to justify the man-hours, materials, and equipment necessary for doing the job yourself – one call and we take care of it all for you. Fewer headaches with the best possible tax advantages equals more time for you to focus on running your business.

Dallas 214-379-4934	Fort Worth 817-764-7271
Houston 713-595-0497	Austin 512-381-3453
Atlanta 470-375-9722	Phoenix 480-405-2306
Denver 720-943-2936	Kiwi 800-333-KIWI