13:06 18 May 22
Kiwi does the job right at a reasonable price. Customer service returns calls or emails promptly and offers many time windows for the job. The tech arrives on time, is friendly, wears booties, asks if there are any carpet stains that need extra treatment, and moves efficiently through the house. I always return to Kiwi because I can count on them.
18:58 21 Apr 22
Great service. My floors looked so clean and the rep was super nice and informative.
03:52 23 Nov 21
I’ve used other carpet cleaning businesses but nothing compares to the quality of work that Kiwi Cleaning provides. Their services are unmatched hands down and I would definitely give them 5 stars.
19:20 25 Oct 21
We have been using Kiwi since we moved to Austin 8 years ago. In our experience, we have a technician that we prefer and they are always able to accommodate us. They are reasonable in terms of cost, high in terms of quality, and consistent in service. I would recommend them to anyone looking to have a reputable organization come and clean their carpets or upholstery.
Aubrey Morgan Lopez
16:44 14 Jun 21
I don't think my couches looked any different than it did before they were "cleaned." No response from company when I reached out. Would not recommend.UPDATE: Kiwi reached out to me, apologized for the delay, and I have a second cleaning scheduled for next week. Will update this review again thereafter.SECOND UPDATE: I have revised my review based on the follow up from Kiwi, including the second cleaning. My couches looked significantly better after this cleaning. Would have given five stars had this been the case after the first cleaning.
22:31 01 Mar 21
Cleaned my white couch and it looks great! Friendly service as well.
19:13 16 Nov 20
I'm a repeat customer. Excellent service!!
18:20 20 Oct 20
I use only Kiwi services for my carpets. No other service compares. I am now using them for air duct cleaning as they did my previous house and the air quality was excellent after their service.
16:53 30 Sep 20
These guys are great. I hired them to clean and seal my Travertine backsplash in my kitchen and clean and seal the grout in my bathroom floors. They did an exceptional job. They answer the phone when you call. They provide free estimates, they follow up, and they show up when they say they will. Much different experience than dealing with competitors. Very professional. I highly recommend them. Justin, thank you for excellent service.
14:01 14 Sep 20
Thanks for your great service! Happy to have my heavily soiled rugs and carpets cleaned thoroughly.. Keep up the good work!
18:06 11 Aug 20
Very handy to have professional carpet cleaners on hand when you need them.
04:13 29 Jul 20
7/28/20I've used Kiwi's Cleaning & Restoration Services a couple of times in the past and I've always been satisfied. I recommend them highly to all of my friends and family.They have gotten the worst stains like dirt from underneath peoples shoes our of the carpet. I like how my carpet feels clean and looking fresh after they deep clean it.The employees at Kiwi are professional and they arrived within the time window as promised. The customer service is also excellent and whenever I called whoever picks up the phone was always professional and accommodating.As a repeat customer I've chosen to use Kiwi's Cleaning & Restoration Services mainly because of the quality of how well they clean my carpet.My 3 year old couch was definitely in need of a good cleaning. So I Googled of course, and found Kiwi Services. Unbeknownst to me I hit the jack pot! The price was reasonable and customer service was very good. I had to run an errand so the Kiwi Rep. was met by my mother, np. I had returned in time to meet him and to see the great job he had done. My couch looked brand new! I was very impressed. He left me with details as far as how long it would take to dry. He was a very nice guy. I will be using Kiwi services again!
19:51 17 Jul 20
Used them multiple times, multiple homes. Always professional and do a great job.
19:49 15 Jul 20
I recently had a large oval wool rug cleaned using Kiwi Services. The total experience from making the appointment, having the rug picked up, than cleaned, and later delivered back to my home was awesome. The rug was cleaned better than I had expected since it had large cream colored areas that were heavily soiled. For the quality of service I received it was a good value for the dollar amount I paid. I will use this service again. Thank you to everyone involved from the initial call I made to the rug being returned. Great Job!
18:03 18 Jun 20
We had a wonderful experience, everyone was super helpful and nice. We would definitely recommend Kiwi Services to clients!
15:52 04 May 20
Have used this Carpet Services over the past several years and have been pleased with their results and customer service
15:44 04 May 20
It's been awhile since having Kiwi come out but I can always count on them to have time available for appts. Cant wait for them to come out tmrw and bring my carpet back to life.
Mark Anthony Ortega
14:01 20 Apr 20
great and professional service. they are my go to professionals for the past 3 years and always wonderful results!
00:37 28 Feb 20
Kiwi cleaned our carpets before we moved into our home. Even though the carpet was a few years old, it looked fresh and new, with no more residual odors from the previous owners. Very pleased with the quality of work!
14:30 18 Feb 20
I am a Realtor in the Austin/Pflugerville/Round Rock area. I love that I can call Kiwi to clean the carpets in a home and they will be quick, punctual and provide quality carpet cleaning. And if it's not right they will come back. They provide a fantastic value.
00:12 12 Feb 20
I have had my carpet cleaned many times by Kiwi and it has always been great! I will continue to use them in the future.
14:49 08 Jan 20
Kiwi has been my go-to for many years. Always friendly, punctual and no long wait times. Wonderful results!!!
01:31 09 Dec 19
Kiwi is the best carpet cleaning and a great value - I have used them for years! they always do a great job and keep my 20 year old carpet looking great! I love their warranty service.
18:49 25 Nov 19
I use Kiwi Services to clean my 100% wool rugs. I like this service for a couple of reasons including that it's convenient, as they pick up your rugs at your home. I also like that they prioritize green cleaning and use an eco-friendly solution. I would definitely recommend Kiwi Services for your rug or carpet cleaning needs.
15:22 16 Oct 19
Kiwi is ABSOLUTELY AWESOME! It's the only carpet company with a one-year warranty program. It lets me get my carpet cleaned as needed for parties and the holidays. They do a great job, it dries quickly and smells great after. I've been using them for more than 5 years now and will continue to do so. Thank you!
22:22 14 Oct 19
After some challenges with getting a pick up scheduled the rug came back looking great. Very clea .
16:10 11 Oct 19
I’ve used Kiwi for years to keep our carpeting looking good. They always do a great job and the techs are good at what they do. I would recommend Kiwi to anyone I know....and I have!
23:41 10 Oct 19
They have done a great job each and every time they have come to clean our carpets. We get the same technician every time and is always prompt and supper friendly. I love the 1 year warranty and the great deal you get with those cleanings. So happy I found them.
13:19 08 Oct 19
Fabulous job and awesome service
14:07 30 Sep 19
Every experience I have had with Kiwi has been great; they do a great job.
19:12 26 Aug 19
The best cleaning service! The customer service staff are super friendly & helpful; they use natural products; their prices are much better than other chains (plus the year guarantee!). Michael did an awesome job both times I had my carpets cleaned & when he deep cleaned my hardwood floors. Highly recommended
18:12 06 Aug 19
“I’d used KIWI service in the past several time for my rental properties and another service will be done this week. Because of their outstanding job and great customer care service I strongly recommend this company to who needs concern-free job for your carpet cleaning.Thanks
18:37 23 Jul 19
Excellent prompt service
Pack 14 Admin
22:52 11 Jul 19
These guys are great! Always very professional, and you can usually get an appointment really quickly. I love that their products are natural so I don’t have to worry about the cats being on the carpet. Always pleased!
01:20 26 Jun 19
Customer service was excellent! They did a great job with cleaning my sectional sofa. Would highly recommend them. Very happy with service.
02:40 01 Jun 19
Kiwi did an excellent job cleaning the carpet in my home.
15:32 14 May 19
I have used Kiwi for several years now - for my own home and for a rental property. They were the first I called when needing carpet cleaning for another rental home. I appreciated their fast response and friendly customer service. It's so quick and easy to get a cleaning scheduled and they've done a great job every time. Our last tenants also appreciated their service. Thanks, Kiwi!
21:34 29 Apr 19
Great service & friendly
14:59 23 Apr 19
They have cleaned my house in a professional manner and I’m satisfied with the results.
17:42 19 Apr 19
I have used Kiwi twice to clean stained carpets in rental property. Both times, the results have been even better than expected. If I had carpet in my own home, I would absolutely call Kiwi.The technician arrived on time and the prices were reasonable.
15:43 27 Mar 19
We have used Kiwi services for carpet cleaning on multiple occasions, they are always fast, efficient, and have great prices/deals. They outshine any other company I have used in the past. Keep up the good work!
11:39 22 Mar 19
Kiwi Services are awesome! I have been a customer since 2015. They are professional and very courteous. The cleaning service they provide for my floor is superb. Not a lot of drying time and the cleaning scent is heavenly. I highly recommend them.
15:55 19 Mar 19
I keep coming back to Kiwi because I know I can count on their fabulous service! Customer for 5+ years at this point!
17:07 13 Mar 19
Excited to use them again!
21:39 12 Mar 19
Very thorough, very quick, great value!
17:51 01 Feb 19
Kiwi did a great job cleaning my couch! I have a dog and all their products were pet friendly, which I really appreciated. They got my couch back to new! The customer service from Shirley is great. She responds to requests quickly and is extremely knowledgeable. The team members that come out to do the work are friendly and professional. Will use again and again to clean my couch and rugs!
19:32 30 Jan 19
Kiwi is affordable and does good work... combine those two factors, and that's a great thing!
04:49 29 Jan 19
Makes a world of difference!! Have used Kiwi's services a few times... have never really had any serious stains, but we're always so amazed at how well it removes signs of heavy traffic. From making the appointment to having the carpet done, all personnel are always so professional. You need to experience this for yourself... for reasons already mentioned... and let me not forget the great, fresh smell of the cleaner they use and the wonderful repeat service deal!!
03:50 12 Jan 19
Great job and very good price. He cleaned two large rooms and hallway and the work is very detailed. Only problem is his prices are so low. So I padded a little extra. You can walk on the carpet right away, but with no shoes because it is a bit moist. But he said to leave the windows open and it should dry up in a couple hours. Great job Kiwi Services! I'll be calling you again for service. Unless I decide to replace my carpet with wood floors.
21:41 17 Dec 18
I love customer service at Kiwi, (Sherley) as well as the excellent job they do. The carpets have a wonderful smell after they have finished.
22:03 13 Dec 18
I have been using Kiwi carpet cleaning services for years and there is no other carpet cleaners I would use for several reasons. First, they do beautiful work meaning, the carpets are clean, and don't smell, dry quickly, stains are really gone, the technicians are clean and efficient. Then there is the ease of setting appointments and the promp coming and going. I love that for a minimal charge they come back and will reclean the rooms as often as I want for an entire year. I would recommend this company to anyone who wants to clean their carpets especially if you have elderly parents or young children or pet stains.I wanted to add that after the work was done today that today was rather exceptional. The work has been consistant. But today, the technician who cleaned my carpet was able to get stains out of my carpet I was sure could never come out. He had a great attitude and didn't mind staying with the stains until they were gone. Because of his attitude and the amazing results, yet again, I will stay with Kiwi and I will always ask for Alex! He is an asset to your company. And, I found out that he does carpet stretching and tacking for Kiwi and I need that too.
17:41 14 Nov 18
Great prices, great service!
22:30 05 Nov 18
We have used Kiwi for years. Love how quick it dries, the smell, and the good prices. It seems they are always available any day I need them.
16:25 01 Nov 18
They are always pleasant, helpful and professional.
00:28 08 Oct 18
I have been with Kiwi for many years. I use Danny and I am always pleased with the attention to detail he gives to my carpet. I have been very satisfied! The customer service is great!
Jorge A Gomez-Danes
23:33 05 Oct 18
I've been with Kiwi for almost 3 years, and they have always have done a great job! I highly recommend them for your carpet cleaning. Regarding other services I have not contract any so far, but I can ensure that with the quality they provide in my carpet, they will do a great service. Also Customer Service is very good, they have always helped me to reschedule, review billing information, discounts and much more. Definitely a 5 stars rate!
16:51 26 Sep 18
They are on time, efficient and very professional. Great company to work with and their warranty program is a great benefit!
15:44 18 Sep 18
I like Kiwi because they offer a warranty service and call you to remind you before it expires!
20:31 11 Sep 18
I’ve used the warranty service many times, and the staff are professional and thorough.
14:45 05 Sep 18
I have used Kiwi carpet cleaning a few times for my wool area rugs. I find the pick up, clean and drop-off experience to be seamless and quality. Once I found Kiwi carpet cleaning, I stopped looking elsewhere. I'm a busy professional and find it all too easy to have someone come, pick up the carpet and take it away to be cleaned. Their customer service team is always polite on the phone when I've called to make a new appointment.
20:15 30 Aug 18
The service was very professional and my white sofa cleaned up much better than I even anticipated. Also, their prices were better than other quotes! Highly recommend Kiwi Services and will call on them again.
17:48 24 Aug 18
The receptionist on the phone was very helpful. The technician was very thorough and prompt. Thanks Kiwi for taking care of my needs on such short notice. You guys are awesome.
01:19 17 Jul 18
Kiwi always does a thorough and dependable cleaning with a citrus clean smell. The one year warranty is a bonus also. Thank you earl from kiwi for a goodj job.
16:20 30 Jun 18
They are very responsive.
02:39 29 Jun 18
Kiwi Services was great! They were able to come in on a Saturday to clean our carpet. Thorough, reasonable price, and professional - will recommend to friends. -Sandra M
21:35 22 Jun 18
Kiwi provides great service! The technicians are always friendly, professional and quick.
20:34 22 Jun 18
Extremely friendly and knowledgeable. We love their prices too!
01:40 19 Jun 18
Very easy to schedule service and quick response time.
14:15 13 Jun 18
Quick and easy to respond with great and affordable quotes. They make the process hassle free. Fabulous customer service and rates!
16:35 02 Jun 18
I love Kiwi! Been using them for many years and you can't beat their one year warranty! The customer service is really great and Kiwi can typically get to you really quickly if in a bind.
22:01 23 May 18
I was referred by a friend to use Kiwi and I am not disappointed. I have been using them since 2013. My house smells so fresh when they are finished. My carpets don't feel like they have a build up of soap. The Tech's are very nice as well. I thought about using other companies, but I always choose Kiwi.
02:35 17 May 18
I was really happy with how my sectional came out and have decided that was work with kiwi again!The guys were really professional too.
16:26 15 May 18
I expected the normal quickie carpet cleaning I get from most companies.This guy made sure we were completely satisfied before he even thought about being done. Very happy with the job.
16:47 10 May 18
We have been using Kiwi for over 9 years and I would not use anyone else. They service is fantastic as is their customer service. I am a real estate agent and I refer them to all my customers. I have not heard one complaint from anyone. Thanks Kiwi!!!Kelly Thate
15:16 09 May 18
We have used kiwi several times in several homes, they have always been on time, quick to schedule, thorough in explaining their process, do excellent work at a fair price. Thanks kiwi.
17:41 28 Apr 18
I had Kiwi Services clean my carpet at my home in Manor several years ago, and was very pleased with the results. They were prompt, courteous and professional, and left my carpet cleaner than any other company had ever done. I will use them in the future for my carpet and upholstery cleaning needs.
21:59 27 Apr 18
Kiwi did an excellent job on our home. We had a small issue and they returned promptly to address it. Love that they have a return guarantee to come back and clean for a discounted rate. Highly recommend them!
15:09 21 Apr 18
Great service, quick and great job on the rugs. They smell fresh but not overwhelming or chemical-ly like some rug cleaners can make your house smell. Techs are always polite and on-time. With 3 kids and 2 dogs I am calling them more than the average person and I've been pleased every time.
13:40 27 Mar 18
I have used Kiwi for a few years now and love their service. They are always on time and do a wonderful job especially with pet stains...we have 3 dogs! They are affordable too, even better!
13:27 21 Feb 18
I used Kiwi in the past for my carpet cleaning and my oversized rugs and they did a marvelous job. I tried using another Company, but it simply wasn't the same. I am proud to say h\that I am back with Kiwi and I am not leaving. Thanks .
17:30 16 Feb 18
To date I have used KIWI for total cleaning & repair of a 4 'x 6' rug & consider the results to be excellent. Initially KIWI neglected to replace the fringe on the rug, but once notified made an immediate effort to pick up the rug & correct the oversight. I also had KIWI clean my Master Bedroom & Closet carpet. The results were outstanding which is greatly appreciated.I currently have scheduled the cleaning of my HVAC air ducts as well as cleaning of my 12' x 14' oriental rug. I trust that the results of these services will be as positive as my experience with the other services I have used.I will continue to use KIWI's services because not only have I found the results of the services to be completely acceptable, but have found the servicemen who have come to my home to be professional & trustworthy ... two attributes I expect. Additionally, the costs of the services from KIWI are much appreciated.
17:21 24 Jan 18
Great service and great quality. We've used them several times and they are always very professional and efficient.
15:25 13 Dec 17
Love their guarantee! My children think that carpets are just giant placemats, so having that ability to call in a cleaning without watching my bank account drain to nothing is a real plus.
22:09 08 Dec 17
I used kiwi for the first time last year when I was selling my house and I really appreciated their services. They have great customer service and do a great job.
18:55 04 Dec 17
Kiwi always does a great job with my carpets! They're the best in town!
14:41 20 Nov 17
I will only use Kiwi Services for my carpet cleaning. They can tackle any individual problem quickly, and they always do a professional job. I highly recommend Kiwi!
18:20 18 Nov 17
Kiwi Services cleaned our air ducts and made the whole house smell so much fresher and gave us some peace of mind that the air we were breathing was healthier. A+ on service and staff!
19:45 03 Nov 17
Our experience with Kiwi has been great; carpets are cleaned and smell fresh everytime....thanks Kiwi
20:41 02 Nov 17
I have used KIWI Services since 2010. In my experience they always provide a wonderful cleaning service that leaves the house smelling clean and fresh without the smell of chemicals. Another plus is the very short drying time for carpets.
23:44 19 Oct 17
Kiwi does a great job cleaning our carpet! They take care of hard stains and it's always service with a smile. We've been customers for 5+ years and have always been satisfied. Thank you, Kiwi!
17:00 13 Oct 17
Reliable and fast
18:25 06 Oct 17
We have used Kiwi services in the past for some carpet repair. They we very professional from the get go. Abe came out and did a great job repairing the carpet and telling us about the other services that Kiwi provided. This company is top notch, everything from their customer service to the services they provide. I highly recommend them.
13:45 05 Oct 17
I used Kiwi to clean and polish my tile floors, they did a beautiful job and the price was a lot lower than their competition. I am using them today for my carpets to be cleaned. Also, their Customer Service is excellent, calls and emails responded to ASAP. Thank you to Shirley Mata who was so helpful to me.
21:05 04 Oct 17
Not only did they arrive on time they also did a walk through with me and explained steps on certain stains that would be taken to removing them. After it was all said and done I was happy with the outcome and surprised that all but one stain (teens and nail polish!) came right out and it looked great.
20:29 02 Oct 17
Kiwi is always timely, courteous, and thorough. Our carpets look great and the price is reasonable
23:40 27 Sep 17
I am very impresses with the type of cleaning that Kiwi does. It dries fast and is non-toxic. I also appreciate the warranty and the 7 dollar per room cleanings for a year.
20:06 25 Sep 17
They are fantastic! My carpets look amazing after they clean them but the best part is the guarantee! I had them come out once a quarter during the year guarantee. Such a great deal!!
23:51 22 Sep 17
Always get a reasonable deal when I use Kiwi, the cleaning techs have been friendly in the past and customer care reps are happy to answer any of my questions.
20:14 15 Sep 17
I'm using Kiwi for the second time. First, the staff is great! The product is great! They work to save you money while keeping your rugs clean. Clean carpets are healthier rugs.
Mindy & Eddie Vasquez
13:17 04 Sep 17
This will be the second time using Kiwi. They do a fantastic job and I recommend their services.
20:59 21 Aug 17
I had a great experience with Kiwi. They cleaned some carpets in my home recently. Not only did the carpets look great, but the technician was on time, courteous, professional, careful, efficient and the price was reasonable. I will use them again.
14:00 05 Aug 17
I had my carpet cleaned in the past and I have requested another cleaning , because the procedure works for me. The carpet looks great and it dried in a couple of hours just like I was told. The staff are great and you will get great service from the whole team. The also have an outstanding warranty and saving package for your next cleaning. Hope you enjoy your carpet as much as I do.
20:00 31 Jul 17
I have had KIWi do my carpets before and I have been really pleased with the work they do and would not have anyone else do my carpets.They do great work and have always been pleased with the ones they send to do the work are very courteous and do a great job.Bernice ColeLakeway, Texas
21:05 28 Jul 17
Always prompt, friendly service! I'm a repeat customer and recommend them highly!
13:51 24 Jul 17
We are using KIWI for the 3rd or 4th time. As opposed to other service providers they will give us a quote without hidden fees & they make every effort to come at the time we need them. We also like that our carpet is not wet when they finish. The service satisfaction for a year is a unique perk we appreciate,
04:17 24 Jul 17
21:17 19 Jul 17
We've had Michael out to repair our carpet in the past and now to clean the carpet. He is professional, efficient, and does a great job! We'll use Kiwi next time we need carpet work done.
14:38 06 Jul 17
This was a good service. Apparently. My mother used my account to give the review. I'm soooo sorry for the misunderstanding
18:33 28 Jun 17
The woman I spoke to was very friendly and it was a pleasant experience. Since i have to wait to find out the total charge, or the quality of service until the day of service.
19:55 21 Jun 17
No major stains on our carpet to begin with but, with 3 kids who are constantly coming and going, it does start looking 'lived on' after awhile. Always amazes me how Kiwi can bring it back to life... and love the Kiwi service warranty!
05:04 18 Jun 17
I've been a fan of Kiwi for years. They do a great job on my carpet, are friendly, reasonably-priced, and professional. And their marketing is top notch!
11:01 17 Jun 17
Very professional and pleasant to deal with. They did a GREAT JOB! I will continue to use them in the future! I have a couple of animals in my home and you would never know it because my home always smells fresh and clean thanks to Kiwi!
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